Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use Voodoo services in Canada. We are committed to safeguarding your privacy and to being clear about the types of information we process, why we process it, and the choices available to you. This page covers account data, game activity, payments, cookies, and how you can contact us about your data.

Types of data we collect

Personal data

When you register and verify an account we collect personal information such as your full name, date of birth, address, email, phone number, and proof of identity where required. We also retain account credentials and communication records when you contact support.

Technical data

We collect device and technical information including IP address, browser and operating system, device identifiers, and location data as permitted by law. This helps us secure accounts, detect fraud, and improve site performance.

Transactional data

Payment and transaction details are collected for deposits, withdrawals, and billing. This includes payment method, transaction amounts, currency, and transaction timestamps. We may also record wagering activity, game history, and bonus usage tied to your account.

How we use your information

We use personal and technical data to operate and improve our services, process payments, verify identity, and comply with legal and regulatory obligations. Your information is also used to respond to support requests, investigate suspicious activity, and enforce our terms of service. We may aggregate anonymized data for analytics and reporting.

Data protection practices

We protect information using appropriate administrative, technical, and physical measures. Access to personal data is restricted to authorized staff and third parties who require it to provide services. We use secure transmission protocols and maintain internal policies to reduce the risk of unauthorized access.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, maintain sessions, analyze usage, and deliver relevant content. You can manage cookie settings through your browser or the cookie preference tool on our site. Some features may be limited if cookies are disabled.

User rights

You have rights to access, correct, or request deletion of your personal information where applicable. You may also object to certain processing, request restriction, or ask for data portability when the law allows. We will respond to valid requests in line with legal requirements.

Access, correction, and deletion

To review or update your information log into your account or contact our privacy team. For deletion requests we will verify your identity before taking action and explain any limitations, such as obligations to retain records for legal or fraud-prevention purposes.

Information sharing and third parties

We may share data with payment processors, identity verification providers, game suppliers, analytics services, and legal or regulatory authorities as required. Third parties process data under contract and are required to protect it. We do not sell personal data to unaffiliated marketers.

Privacy policy updates

We may update this policy to reflect changes in our practices or legal requirements. Material changes will be communicated via the site or email where appropriate. For questions or privacy requests contact [email protected].